MLJ Arcade L.L.C - Privacy Policy
Privacy Policy
MLJ ARCADE L.L.C.
Effective Date: October 8, 2026
Last Updated: October 8, 2026
1. Introduction
MLJ ARCADE L.L.C. (“MLJ ARCADE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, maintain, and protect information when you visit https://www.mljarcade.com, inquire about our services, schedule an appointment, book a birthday party or event, make a payment, or communicate with us through text messages or email.
MLJ ARCADE L.L.C. provides event hosting and birthday party services in Ohio. By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, MLJ ARCADE L.L.C. may collect the following types of information:
Contact Information
Name
Email address
Mobile or other telephone number
Other contact information you voluntarily provide
Booking and Event Information
Requested dates and times
Appointment and reservation details
Birthday party and event preferences
Selected party packages
Information necessary to coordinate your event
Payment Information
Transaction details
Payment status
Billing information processed through our payment provider
Payments may be processed through Stripe. Payment card information is handled according to the applicable payment processing arrangements and is not intentionally stored in our own records unless necessary and lawfully permitted.
Communications Information
Text messages and email correspondence
Customer inquiries and support requests
Records of communication preferences and consent
SMS opt-in and opt-out records, where applicable
Technical Information
Our website and service providers may process limited technical information necessary to operate, maintain, and secure the website and its associated services.
We seek to collect only the information reasonably necessary for our business operations, customer service, event bookings, communications, and legal obligations.
3. How We Collect Information
MLJ ARCADE L.L.C. may collect information when you:
Submit a website contact or booking form.
Request information about birthday parties or other events.
Schedule an appointment or make a reservation.
Voluntarily provide your telephone number or email address.
Explicitly opt in to receive text messages.
Communicate with us through SMS or email.
Make a payment through our payment provider.
Contact our staff directly.
Our technology and payment service providers may also process information on our behalf when you use the services they support.
4. How We Use Information
MLJ ARCADE L.L.C. uses personal information for the following purposes:
Responding to questions and customer inquiries.
Scheduling appointments and coordinating event reservations.
Sending booking confirmations, reminders, and event updates.
Communicating changes to appointments or reservations.
Providing customer support.
Processing payments and maintaining transaction records.
Sending SMS messages or emails that you have requested or authorized.
Maintaining communication preferences and honoring opt-out requests.
Protecting our website, customers, and business operations.
Meeting applicable legal, regulatory, and recordkeeping requirements.
We do not sell personal information or provide customer or lead information to other businesses for their independent marketing or promotional activities.
5. SMS and Electronic Communications
5.1 SMS Consent and Opt-In
MLJ ARCADE L.L.C. obtains consent before enrolling individuals in SMS messaging programs where consent is required by applicable law.
You may opt in through an applicable website or booking form by providing your mobile telephone number and taking a clear, affirmative action to agree to receive the specified text messages. Where an SMS consent checkbox is used, it must be optional, unchecked by default, and separate from acceptance of general terms and conditions.
The consent disclosure will identify MLJ ARCADE L.L.C. as the sender and describe the types of messages you are agreeing to receive. Where applicable, the disclosure will also provide message frequency information, the statement that message and data rates may apply, instructions for obtaining help and opting out, and links to this Privacy Policy and our Terms and Conditions.
Providing a telephone number or making a reservation does not, by itself, constitute consent to receive SMS marketing messages.
Consent to receive promotional text messages is separate from consent to receive service-related messages where separate consent is required. We do not treat consent for one messaging purpose as consent for an unrelated messaging purpose.
5.2 Types of Text Messages
Depending on your interactions with us and the consent you provide, messages may include:
Appointment and reservation confirmations.
Birthday party and event booking updates.
Appointment and event reminders.
Responses to customer inquiries.
Customer service communications.
Promotional messages, if offered and separately authorized where required.
We use SMS messaging to communicate about the services you request and any additional messaging programs for which you have provided the required consent.
5.3 Message Frequency
Message frequency may vary depending on your appointments, reservations, inquiries, and the messaging program to which you subscribe.
5.4 Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge you for text messages and data according to your mobile plan.
5.5 Consent Is Not a Condition of Purchase
Consent to receive SMS marketing messages is not a condition of purchasing goods or services, booking a birthday party, making a reservation, or using our services.
You may inquire about or purchase our services without agreeing to receive promotional text messages.
5.6 SMS Privacy and Consent Protection
MLJ ARCADE L.L.C. does not sell, rent, or share mobile information, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.
Information sharing with authorized subcontractors supporting necessary business functions, such as customer service and technical operations, is permitted only to the extent necessary to provide those services and subject to applicable restrictions.
All other categories of information sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
SMS opt-in data and consent may be processed by messaging providers and aggregators only as necessary to facilitate message delivery and provide the associated messaging services. Such processing does not authorize those providers to use SMS consent records for their own independent marketing or promotional purposes.
These protections apply regardless of whether a person is an existing customer, a prospective customer, or a website visitor who has opted in to receive text messages.
5.7 Email Communications
We may use your email address to respond to inquiries, confirm appointments, provide event details, communicate reservation changes, and send other service-related messages.
Where required by law, promotional emails will include an unsubscribe mechanism. Opting out of promotional emails does not necessarily stop essential transactional or service-related communications.
6. Data Sharing and Disclosure
MLJ ARCADE L.L.C. does not sell, rent, trade, or disclose personal information or lead data to third parties or affiliates for their independent marketing or promotional purposes.
We may permit limited access to personal information in the following circumstances:
Service Providers
We use service providers to support our website, customer relationship management platform, appointment scheduling, communications, technical operations, and other necessary business functions.
Payment Processing
Stripe may process payment and transaction information to facilitate payments and provide related payment services.
Messaging Providers and Aggregators
Authorized messaging providers and aggregators may process the information necessary to transmit SMS messages and operate associated messaging services. SMS opt-in data and consent are excluded from all other categories of information sharing and are not made available to third parties for independent marketing purposes.
Support Subcontractors
Authorized subcontractors may access limited information when necessary to provide customer service, technical support, security, or other contracted operational services. Their access is limited to the services they are authorized to perform.
Legal Obligations and Safety
We may disclose information when required by applicable law, valid legal process, or a lawful governmental request, or when reasonably necessary to protect the rights, safety, property, or security of our customers, our business, or others.
Business Transfers
If a merger, acquisition, restructuring, or other lawful business transfer occurs, information may be handled as permitted by applicable law and subject to appropriate safeguards.
In all circumstances, we limit information access and use to the purposes described in this policy and applicable legal requirements.
SMS consent and opt-in data are never sold, rented, or shared with affiliates or third parties for marketing or promotional purposes. No provision in this policy authorizes the use of SMS consent to market another organization's products or services.
7. Cookies and Tracking Technologies
MLJ ARCADE L.L.C. does not intentionally use advertising cookies or tracking pixels as part of its stated website practices.
However, essential technical storage or similar technologies may be used by website infrastructure or service providers to support basic functionality, security, appointment booking, or payment processing, depending on the configuration of those services.
If our use of cookies or tracking technologies changes materially, we will update this Privacy Policy as appropriate and provide any notices or choices required by applicable law.
8. Data Security
MLJ ARCADE L.L.C. takes reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Depending on the service involved, safeguards may include access restrictions, account authentication, service-provider security controls, and available platform security features.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee absolute security.
9. Data Retention
MLJ ARCADE L.L.C. retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including managing reservations, providing customer support, maintaining business and payment records, resolving disputes, and meeting applicable legal obligations.
Retention periods depend on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.
When information is no longer reasonably necessary, we will take appropriate steps to delete it, de-identify it, or otherwise dispose of it securely, subject to applicable legal requirements and service-provider retention practices.
SMS consent and opt-out records may be retained as reasonably necessary to document consent, honor opt-out requests, maintain suppression records, and demonstrate compliance with applicable messaging requirements.
10. Third-Party Services and GoHighLevel
MLJ ARCADE L.L.C. uses GoHighLevel as a customer relationship management and business communications platform.
Depending on the features enabled and how our account is configured, GoHighLevel may process or store contact information, form submissions, customer conversations, booking information, appointment schedules, and automation workflow data on our behalf.
GoHighLevel provides tools that may support SMS messaging, email communications, calls, contact management, and appointment scheduling. The specific features used depend on our service arrangements and platform configuration.
GoHighLevel processes information to support our business operations, subject to its applicable service terms, privacy documentation, and our service arrangements.
MLJ ARCADE L.L.C. also uses Stripe for payment processing. Information processed through Stripe is subject to the applicable payment services and privacy terms.
Third-party service providers receive access only as necessary to perform their authorized functions. We do not authorize GoHighLevel, Stripe, or other service providers to use SMS opt-in data or consent for their own independent marketing or promotional purposes.
When you interact directly with a third-party website or service, its own privacy policy and terms may apply to that interaction.
11. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Withdraw consent where consent is the basis for processing.
Opt out of promotional text messages or emails.
Ask questions about our information-handling practices.
Submit a privacy-related request or complaint.
To exercise these rights, contact MLJ ARCADE L.L.C. using the contact information in Section 16. We may need to verify your identity before fulfilling certain requests.
We may retain information when necessary to comply with legal obligations, complete transactions, maintain required records, honor opt-out requests, or resolve disputes.
12. Opt-Out and Customer Support Instructions
SMS Opt-Out — Reply STOP
You may stop receiving SMS messages by replying STOP to a text message from MLJ ARCADE L.L.C.
After your opt-out request is processed, we will stop sending messages covered by that request, except for any communication permitted by applicable law or necessary to confirm your request. If you have enrolled in separate messaging programs, a separate opt-out may be required for each program.
SMS Help — Reply HELP
For assistance, reply HELP to a message from MLJ ARCADE L.L.C., where supported, or contact us directly:
Phone: +1 330-294-9305
Email: [email protected]
Email Opt-Out
You may unsubscribe from promotional emails by following the unsubscribe instructions included in the message, where applicable. We may continue sending necessary transactional or service-related communications, such as booking confirmations and important event updates.
You may also contact us directly to request changes to your communication preferences.
13. Children's Privacy
MLJ ARCADE L.L.C. provides event hosting and birthday party services that may be enjoyed by children and families. Our website and booking processes are intended for adults, parents, and legal guardians who arrange or manage reservations and events.
We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental involvement or consent where required by law.
Parents or legal guardians who believe a child has provided personal information to us may contact us to request that we review and, where appropriate, delete the information, subject to applicable legal requirements.
Parents and guardians should provide information about children only to the extent reasonably necessary to arrange an event or requested service.
We do not knowingly sell children's personal information or share it with third parties for their independent marketing or promotional purposes.
14. Third-Party Websites
Our website or communications may contain links to websites or services operated by other organizations. MLJ ARCADE L.L.C. does not control the privacy practices of independent third-party websites.
When you visit an external website or use an external service, its own privacy policy and terms govern its handling of information, as applicable. We encourage you to review those policies before providing personal information.
15. Changes to This Privacy Policy
MLJ ARCADE L.L.C. may update this Privacy Policy to reflect changes in our business practices, technology, services, or applicable legal requirements.
When we make changes, we will revise the “Last Updated” date. Material changes will be communicated through our website or another appropriate method where required by law.
We encourage you to review this policy periodically to remain informed about how we handle personal information.
16. Contact Information
For questions about this Privacy Policy, our data-handling practices, or your privacy rights, please contact:
MLJ ARCADE L.L.C.
29 Midway Plaza
Tallmadge, OH 44278
United States
Phone: +1 330-294-9305
Email: [email protected]
Website: https://www.mljarcade.com
Last Updated: October 8, 2026