MLJ ARCADE L.L.C.

Effective Date: October 8, 2026
Last Updated: October 8, 2026

1. Agreement to These Terms

These Terms of Service (“Terms”) govern your access to and use of the MLJ ARCADE L.L.C. website located at https://www.mljarcade.com and your use of our event hosting, birthday party, booking, communication, and related services.

By accessing our website, submitting an inquiry, scheduling an appointment, booking an event, making a payment, or otherwise using our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

MLJ ARCADE L.L.C. (“MLJ ARCADE,” “we,” “our,” or “us”) may update these Terms from time to time as described below.

2. Description of Services

MLJ ARCADE L.L.C. provides event hosting and birthday party services in Ohio.

Our website may allow customers to:

Learn about our event and birthday party services.

Submit inquiries.

Request information.

Schedule appointments.

Request or make event bookings.

Communicate with MLJ ARCADE.

Make payments for applicable birthday party packages and event bookings.

Specific services, availability, pricing, package details, booking requirements, and other applicable terms may be presented during the booking process or through our website.

Submitting an inquiry or booking request does not necessarily guarantee availability or create a confirmed reservation until MLJ ARCADE confirms the applicable booking.

3. Booking and Reservations

Customers may use our website or other approved booking methods to request appointments, birthday parties, and other events.

You agree to provide accurate and current information when submitting a booking or inquiry.

Availability is subject to the dates, times, facilities, services, and other circumstances applicable to the requested event.

A booking may be subject to additional information, confirmation, payment, or other requirements communicated during the booking process.

Any event-specific terms communicated to you at the time of booking may apply to that booking in addition to these Terms.

4. Payments and Billing

Customers may pay for applicable birthday party packages and event bookings.

Payments may be processed through Stripe or another payment method made available by MLJ ARCADE L.L.C.

When you provide payment information, you represent that you are authorized to use the applicable payment method.

Prices, payment requirements, and any applicable booking charges will be presented during the applicable booking or purchase process.

Any cancellation, refund, rescheduling, deposit, or payment-related terms specifically provided to you at the time of booking will apply to that transaction.

If a payment issue occurs, MLJ ARCADE may contact you using the contact information associated with your booking.

5. User Responsibilities

When using our website or services, you agree to:

Provide accurate and complete information.

Keep your contact information reasonably current.

Use the website and services only for lawful purposes.

Follow applicable booking, event, and facility rules.

Provide information reasonably necessary to coordinate your event.

Maintain the security of any account or access credentials you may use.

Avoid submitting information that you are not authorized to provide.

Respect the rights, safety, and property of MLJ ARCADE, its staff, customers, and other guests.

You are responsible for the information you submit through our website, booking forms, communications, and other service channels.

6. Acceptable Use

You may not use our website, booking system, communication systems, or services to:

Violate any applicable law or regulation.

Submit false, fraudulent, or misleading information.

Attempt to gain unauthorized access to our systems.

Interfere with the operation or security of our website or services.

Introduce malicious code, software, or other harmful material.

Abuse our communication systems.

Harass, threaten, or impersonate MLJ ARCADE personnel or other individuals.

Use our services for unauthorized commercial or unlawful purposes.

Circumvent security or access controls.

We reserve the right to restrict or terminate access to our website or services when reasonably necessary to protect our business, customers, systems, or other users.

7. SMS Messaging Terms

MLJ ARCADE L.L.C. may use SMS messaging to communicate with customers who have provided the applicable consent.

Our SMS messaging program is operated using our business communications technology, which includes GoHighLevel.

7.1 Types of SMS Messages

When you opt in to receive SMS messages from MLJ ARCADE L.L.C., you may receive appointment-based messages related to:

Booking confirmations.

Appointment and event reminders.

Customer service responses.

These messages are intended to provide information related to your bookings, appointments, events, and communications with MLJ ARCADE.

7.2 SMS Consent

By providing your mobile telephone number and affirmatively opting in to receive SMS messages, you consent to receive the applicable text messages described at the time of enrollment.

SMS consent is not a condition of purchasing any goods or services, booking a birthday party, making a reservation, or using our services.

Providing a telephone number alone does not constitute consent to receive SMS marketing messages.

Your SMS consent applies only to the messaging program and purposes described when you provide that consent.

MLJ ARCADE L.L.C. does not sell, rent, or provide SMS opt-in data or consent to third parties or affiliates for their marketing or promotional purposes.

7.3 Message Frequency

You will receive appointment-based messages. The number of messages you receive may vary depending on your bookings, appointments, event activity, and communications with MLJ ARCADE L.L.C.

If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7.4 Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Your wireless carrier may charge you according to the terms of your mobile plan.

7.5 Opt-Out Instructions

You can cancel the SMS service at any time. Just text “STOP” to +1 330-294-9305

After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again, subject to the applicable consent requirements.

7.6 HELP Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

You may also contact MLJ ARCADE L.L.C. at +1 330-294-9305 for customer support.

7.7 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message delivery may depend on your wireless carrier, network availability, mobile device, and other factors outside the control of MLJ ARCADE L.L.C.

7.8 SMS Privacy

For information about how MLJ ARCADE L.L.C. collects, uses, and protects personal information and SMS consent data, please review our Privacy Policy:

MLJ ARCADE L.L.C. Privacy Policy

If you have any questions regarding privacy, please read our privacy policy: https://www.mljarcade.com/privacy-policy

MLJ ARCADE L.L.C. does not sell or share SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes.

8. Email, Phone, and Voicemail Communications

MLJ ARCADE L.L.C. may use email, telephone calls, voicemail, and SMS to communicate with customers regarding inquiries, bookings, appointments, events, customer service, and other service-related matters.

Where consent is required by applicable law, MLJ ARCADE will obtain the appropriate consent before sending the applicable communications.

Communication frequency may vary depending on your interactions with MLJ ARCADE, your bookings, appointments, and the services you request.

You may request changes to your communication preferences by contacting us using the information provided in these Terms.

9. GoHighLevel Communications Platform

MLJ ARCADE L.L.C. uses GoHighLevel as a customer relationship management and business communications platform.

GoHighLevel may support functions including:

Contact management.

Customer relationship management.

Appointment and booking management.

Email communications.

SMS communications.

Telephone communications.

Voicemail functionality.

Automated communications and workflows.

Information submitted through our website, booking forms, communications, and related services may be processed through GoHighLevel as necessary to provide these functions.

GoHighLevel acts as a technology platform and service provider supporting MLJ ARCADE's business operations. Its use and processing of information are also subject to applicable service terms and privacy practices.

MLJ ARCADE L.L.C. requires appropriate consent before sending SMS messages when consent is required by applicable law.

10. Payment Processing

MLJ ARCADE L.L.C. uses Stripe for payment processing.

When you make a payment through Stripe, payment information may be collected and processed by Stripe in accordance with its applicable terms and privacy practices.

MLJ ARCADE L.L.C. does not control the independent policies or practices of third-party payment providers.

11. Intellectual Property

Unless otherwise stated, the content appearing on the MLJ ARCADE website, including text, graphics, logos, photographs, designs, branding, and other materials, is owned by or used by MLJ ARCADE L.L.C. with appropriate rights.

You may not reproduce, modify, distribute, publicly display, sell, or otherwise use our website content or branding without appropriate authorization.

You may use the website for its intended personal and informational purposes, subject to these Terms.

12. Disclaimers

Our website and services are provided on an “as available” basis.

While we seek to provide accurate and useful information, MLJ ARCADE L.L.C. does not guarantee that:

The website will always be available or uninterrupted.

Website content will always be complete, current, or error-free.

Booking availability will always remain the same.

Communications will always be delivered without delay.

SMS or other electronic communications will be delivered successfully in every circumstance.

Information displayed on the website may change without notice.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, MLJ ARCADE L.L.C. and its owners, employees, contractors, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

This includes, where legally permitted, losses resulting from interruptions, technical issues, communication failures, delayed or undelivered messages, third-party service interruptions, or unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless MLJ ARCADE L.L.C., its owners, employees, contractors, service providers, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

Your violation of these Terms.

Your unlawful or unauthorized use of our website or services.

Information you knowingly or unlawfully submit through our website or services.

Your violation of another person's rights.

Your misuse of our booking, communications, or other business systems.

This obligation does not apply to the extent a claim results from MLJ ARCADE L.L.C.'s own unlawful conduct or from circumstances where indemnification is prohibited by applicable law.

15. Termination

MLJ ARCADE L.L.C. may suspend or terminate access to our website or services when reasonably necessary, including when a user violates these Terms, engages in unlawful conduct, abuses our systems, or creates a security or operational risk.

You may stop using our website or services at any time.

Termination does not eliminate obligations that, by their nature, are intended to continue after termination, including applicable payment obligations, intellectual property provisions, disclaimers, limitations of liability, indemnification provisions, and dispute-related provisions.

16. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, maintain, and protect personal information.

Our Privacy Policy is available at:

https://www.mljarcade.com/privacy-policy

The Privacy Policy is incorporated into these Terms by reference for purposes of explaining our information practices.

17. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict-of-law principles that would require application of another jurisdiction's laws.

Any dispute arising from or relating to these Terms or our services will be handled in accordance with applicable Ohio law and any applicable jurisdictional requirements.

Nothing in this section prevents a party from exercising rights or seeking remedies that cannot legally be waived.

18. Changes to These Terms

MLJ ARCADE L.L.C. may update these Terms from time to time to reflect changes to our services, business practices, technology, legal requirements, or other operational considerations.

When we make changes, we will update the “Last Updated” date at the end of these Terms.

Your continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms specifically provided to you in connection with a particular service, booking, or transaction, constitute the applicable agreement between you and MLJ ARCADE L.L.C. regarding your use of our website and services.

If a specific written agreement or booking term conflicts with these Terms, the specific agreement or booking term will control only with respect to the subject matter covered by that agreement or booking.

21. Contact Information

If you have questions about these Terms, our services, bookings, communications, or SMS messaging program, please contact us:

MLJ ARCADE L.L.C.
29 Midway Plaza
Tallmadge, OH 44278
United States

Phone: ++1 330-294-9305
Email: [email protected]
Website: https://www.mljarcade.com

Privacy Policy: https://www.mljarcade.com/privacy-policy

Last Updated: October 8, 2026